Quick Tips

There’s quite a bit of confusion between these two terms. Basically, precision is simply the ability to deliver repeatable results. In this example of a shot group from a rifle, you can see that the cluster of holes is fairly tight. It has a small spread, so is precise. The process that Read more…

Getting to the Root Cause of a Problem 5 Why’s Analysis is a problem solving tool designed to get to the heart of a problem. In theory, it is simple. Ask ‘Why’ something happened five times until you can’t come up with another underlying reason—hence the name, 5 Why’s Analysis. Read more…