Potential Problems Registering with Gmail, Yahoo, Hotmail, and AOL Email Addresses
Our subscribers using free email services may encounter some problems with our membership process. These free services are often used as spam accounts or as ‘throwaway’ accounts for signing up on websites. As a result, these services have extremely aggressive email filters. This may result in delays or complete blocking of incoming messages.
Our preference is that you subscribe with your primary email account to avoid problems.
If you prefer to deal with the potential Gmail (or other services) problems, we recommend that you add us to your contact listbefore registering. This will ‘white list’ us for most free email services.
When you submit your signup form, you should get a confirmation message. This normally works without a problem, as it is sent in text format. If, however, you do have trouble, white list the following address and try signing up.
Try adding email@example.com to your contact list and signing up again, or try using your primary email address.
I clicked my confirmation link but still have not received a welcome message.
First, check your junk mail folder. If it is not there, the message may just be delayed for a few minutes, in which case you do not have to take action. Unfortunately, there is no way to tell if it is just delayed, or if it is blocked. Your best bet is to add firstname.lastname@example.org and email@example.com to your contact list and sign up again.
I can’t find my invitation code.
The invitation code comes in the welcome message you will get after confirming your email address. If you did not get that message, see the troubleshooting tip above.
We are busy creating content and supporting our customers. Because of that, we have to prioritize our time. Support for members signing up using Gmail, Hotmail, or other free email service is limited.