I recently had the pleasure of spending some time chatting with Jay Watson about engaging employees in Lean efforts. Jay currently runs his own website, FreeLeanSite.com.
Jay has worked at Motorola, GE, AlliedSignal, and Honeywell over his 35-year career, so the ideas he has about engaging employees are not just theory. He’s been doing this for a long time.
In this conversation, we talk a lot about how an engaged workforce is the difference maker when trying to improve the performance of a company. Jay makes the point that two companies with access to the exact same equipment and making a similar product can perform dramatically different. The reason? The level of engagement of a team can’t simply be bought out of a catalog. It can take years of effort to create a top-notch team that becomes a competitive advantage.
You can hear the full conversation in this installment of the Gotta Go Lean podcast. It runs about 15 minutes. Click here or on the audio program link in the table of contents to listen. If you are a registered user, you can also download it to listen to it on the go. Enjoy.