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A Section from "The Continuous Improvement Development Guide"

Volume 6: Keeping Momentum >

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Build Full Engagement (Principle)

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You may have gotten to Phase 6 on the backs of strong leaders and a handful of motivated individuals. But your company will not thrive once you arrive here unless you get everyone bought in. The ‘full’ in this principle actually has two meanings.

The first is that you need everyone to be engaged. Every person who is resistant is like an obstacle that disrupts your culture. The ‘full’ also means the level of engagement of each of those individuals. Being OK with the change is not enough. They need to embrace the culture and be able to act in the absence of specific guidance.

This is a unique principle in that it is both the cause and the result of success. The more engaged a team is, the more likely the team is to be successful. The more successful a team is, the more likely they are to be engaged. Note that this reinforcement cycle also works in reverse.


CI Transformation Principles are the guiding rules that apply to all companies that are trying to make changes. They are similar to natural laws. Learn more about how principles guide your Lean journey in our entry on ‘Principles and Values.’


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