The unfortunate truth is that most leaders, especially in an office environment, don’t have as good of an idea of what is going on as they think they do. If you are the manager of an administrative team, there’s a good chance that the last comment offended you. If it Read more…
Conventional wisdom contends that goals are essential for improving team performance. I’ve shared that belief for years, but what if it is wrong? What if goals act to hold back a team’s performance? For low performing teams, I’m convinced that goals do inspire improvement. For those groups, inertia tends to Read more…
This week, we have the first of a two part podcast series on the Six Simple Steps toward a Lean Management Mindset. In these recordings, I interviewed Jay Watson. He recently completed a six week project, and his work highlighted some lessons that he learned over the course of his Read more…
The fishbone diagram (a.k.a. cause and effect diagram, a.k.a. Ishikawa Diagram) is a way of linking the causes of a problem to the observed effect. The diagram groups the causes in categories along the spine. The distinctive shape of the tool gives the fishbone diagram its name. This is one Read more…
Continuous flow is the act of moving a product through the production process from start to finish without stopping. In pure continuous flow, the cycle time equals the lead time, as the product never sits in a queue waiting to be worked on. Contrast this to batch and queue production Read more…
Check Sheets are a means of tallying data. They are generally kept at the point of data collection, and every time a particular incident happens, a check is placed in the appropriate box. In many cases, the check sheet will be broken down into a grid. The columns most often Read more…
Up until now, I’ve refrained from delving into the problems Toyota has been having. Frankly, I don’t know enough about what happened behind the scenes that led to the current problems the company is having. Anything I said would likely take some assumptions on my part, and I prefer to Read more…
I saw an article on CNN and thought it would make a good point about Lean. The piece is titled “Why teaching is ‘not like making motorcars’”. The article compares education with producing cars, but misses a key point. The article starts out by saying, “Sir Ken Robinson says our Read more…
The morning walkthrough sets the stage for a successful day in an effective company. Here are a few tips for leaders to take to heart when they prepare for a new day. Have a plan. Use a checklist. It should include any critical checks you need to complete each morning. Read more…
I’m pleased to be posting an interview I did last month with Tim McMahon. He’s a Lean Manufacturing Leader at a fiber optics company, the Social Networking Lead for the Northeast region of the Association of Manufacturing Excellence, and has a Lean blog titled, A Lean Journey. He also Twitters Read more…
I think I might have mentioned in past articles that I see Lean in everything nowadays. Last Saturday was no different. My wife surprised me with an adventure for our anniversary. She took me to a place that teaches people how to swing on the trapeze. So there were about Read more…
My perception from personal observation, feedback from you, and copious amount of reading is that Lean is perceived as a tool to be used in larger companies. Sure, it is put in place for small processes within those businesses, but there is little information specifically geared to using Lean in Read more…