My First Question When I Am Doing Lean Consulting (Video)

I am often asked about how I go about helping a company get started on its continuous improvement journey.

When I am acting as a consultant, I generally view that as the wrong question. There’s one question I like to ask before the ‘how’ that has probably the highest correlation to success of any question I ask. I ask “Why?”

I want to know about why the company is taking on the challenge of creating a continuous improvement culture now, at that point in time. The answer to that question tells me a lot about whether the company should even be taking on this challenge.

Learn more about why this is by watching my new video series, “Virtual Lean Consulting” on YouTube for free, or as part of our premium subscription option on Vimeo, which also included an extensive library of over 115 continuous improvement programs.