Backsliding (Poll Question)

One of the challenges in continuous improvement is getting gains to stick. Backsliding is common. It is demoralizing to a team to spend time and energy and resources to change a process, only to learn that a short time later, their efforts have evaporated.

Read the main article by clicking the “Previous Section” link below. But first, make sure to answer our poll question about backsliding in your company.

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