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3 Reals
The ‘3 reals’ ties closely to the concept of gemba. The premise behind the ‘3 reals’ is simply that you can’t learn about something unless you go to the point of impact and look at what is actually happening.
The 3 Reals
- Go to the real place…
- To observe the real thing/process…
- To get the real facts and data.
In Lean environments, using the ‘3 reals’ helps to avoid speculation. It also helps prevent conflict. When a team goes to a place and everyone sees the same thing, there is less risk of bias and disagreement.
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