The terms “back office” and “front office” refer to customer contact. Those that have direct customer contact are the front office. Others who work in administrative roles are the “back office”. The terms originally came from the physical layout of an office building, but with the advent of improved communication, Read more…
Automated Storage and Retrieval Systems are systems linked to a computerized control with an automated method of retrieving items from a designated storage location. The principle is that the machine rather than a person does the searching and retrieving. Most AS/RS units make significant use of vertical space, leading to Read more…
Data collection is a big part of any problem solving effort, and problem solving is what Lean is all about. So, it follows that the people who make the most significant gains in their continuous improvement efforts are those that can effectively turn data into actionable information. Yep. That means Read more…
Policy deployment is a process of turning the strategic goals of an organization into actionable tasks at the frontline of an organization. This systematic approach to leadership clearly defines the path to success. One of the tools used in effective policy deployment is the Policy Deployment Action Plan. Get Our Read more…
The Production Preparation Process (3P) is a powerful means of taking a big-picture look at how a product is designed and manufactured. It guides teams through the creative process of generating ideas, and then whittles the ideas down to one that will be implemented. A 3P project can focus on Read more…