A big part of continuous improvement involves learning to identify and resolve problems. In addition to the various problem solving methodologies and philosophies, there are also numerous tools you can use to get to the root cause of a problem and eliminate it once and for all.
Whether you are a problem solving pro, or a novice to the whole concept of structuring your problem solving efforts, this Lesson of the Day series will help improve your skills.
Over the next several months, every few days you will receive an email with excerpts and links to a variety of terms, articles, tools, videos, and other content that we offer on our site. These include: