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Lean Training System > Lean Reference Guide


"Our Process Is Different" (Part 2)

The above video comes from our Change Management DVD.

If you do a lot of facilitating within your organization, start your own card with real examples from within your company. Actually being able to show a team a situation within the company carries a lot of weight, especially if they can talk to their peers.

Of course, this means that you need to do a lot of improvement activity to be able to have relevant examples when a person tries to explain to you why their process is different than what you have seen before.

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