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We just posted a new video on our YouTube channel. It comes from our Data Collection Recorded Webinar on DVD.
Data collection is a core part of any problem solving effort. Choosing the right types of data to collect goes a long way towards getting this step correct.
This short video takes about 5 1/2 minutes from our DVD and shows you the relationship between the 5 main types of data you will collect.
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By Jeff Hajek
April 24th, 2013
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