Numbered Terms from The Continuous Improvement Companion

• 10-Year Old Mindset Continuous improvement often requires us to step outside what we believe to be true and look at the world in a new, different way. Children do this on a regular basis. Why is the sky blue? How do birds fly? What would happen if you were driving at the ...
• 100% Inspection A 100% inspection is exactly what it sounds like. It is a check on every single piece of work. The inspection can be done on both physical products on the shop floor, or information in an office setting. ...
• 14 Points, Deming’s In his book, Out of the Crisis, W. Edwards Deming lists his 14 points for management. The overall aim of the book is to transform the style of American leadership. At the time the book was first published in 1982, American industry, especially the automo...
• 3 Reals The '3 reals' tie closely to the concept of gemba. The term '3 reals' simply means that you can't learn about something unless you go to the point of impact and look at what is actually happening. The 3 Reals Go to the real place... To observe the re...
• 3P / Production Preparation Process The Production Preparations Process (3P) is a powerful means of taking a big-picture look at how a product is designed and manufactured. It guides teams through the creative process of generating ideas, and then whittles the ideas down to one that will be...
• 5 Whys (+Lean PDF +Video +Form)

  The 5 Whys is a simple problem solving tool that helps you get to the root cause of a problem. Watch a short video, and download a FREE 6-Page PDF on the 5 Whys.

• 5 Whys Form (+ Video +Form)

  	The 5 Whys Worksheet is used to guide a problem solver through his or her root cause analysis.

• 5S (+ Lean PDF, +Video) One of the fundamental tools in any Lean toolkit is 5S. In a nutshell, it entails creating an organized, effective workspace that supports the processes being performed in the area. The original 5S terms come from Japanese words: Seiri (Sort): This 5S...
• 80/20 Rule The 80/20 rule states that 80 percent of the effects of something come from 20 percent of the causes. The 80/20 rule is also known as the Pareto Principle after the Italian economist, Vilfredo Pareto, who first mathematically analyzed the distribution of...
• 8D for Lean Problem Solving (8 Disciplines) The 8D methodology is a type of problem solving that is similar to the DMAIC approach utilized by Six Sigma. Of note, 8D is a shortened form of the original name, ‘8 Disciplines’. The 8D’s are: Identify the problem Use a team approach/form an 8D team...
• 9-Square (Prioritization Tool) The 9-square is a prioritization tool in Lean problem solving that helps you organize your improvement ideas. After completing a brainstorming session in which you compile a large number of viable options, you have to decide which ones to implement. To us...

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