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Learning Lean Through Making Coffee (Recorded Webinar)

 

A few weeks back, Tim McMahon and I hosted an online show in which we talked about how a pair of coffee makers can be a great backdrop for Lean lessons. They provide simple examples and are familiar to most people.

They also have the advantage of not tuning people out. When business world examples are used, people routinely disregard parts of the lessons. They believe that their work area is different, so the lessons don’t apply. With a neutral example, people don’t form immediate assumptions about the training.

There is also the benefit of not eliciting an emotional response. When a person feels that their process is being threatened, their defense mechanisms kick in. When they watch common sense training, probably reinforcing what they already know, they are more receptive to the lessons.

If you’d like to use the PowerPoint presentation to teach this lesson to your team, you can download it here. You’ll have to register to get it, but registration is free. I’ve left our notes in the slides for your convenience.

This presentation was our first live run of our experiment. We wanted to put together something a little different from what you might be used to. We’ve combined a radio talk-show format with a webinar so you can see what we are talking about. It’s a bit rough around the edges technically right now, but we wanted to get it out there and hear some feedback before we started making changes. Let us know what you’d do to improve it.

We are in the process of scheduling our next session. If you are interested in attending, check back in for details, or sign up to one of the ‘connections’ methods on the right side of this page to make sure you don’t miss out.

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By Jeff Hajek

© 2009-2012 by Velaction Continuous Improvement, LLC. All rights reserved.

November 18th, 2010

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