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General Continuous Improvement Training Module Group
Continuous improvement is a broad term, and as such, there are many, many tools, systems, and philosophies that fall under its umbrella. In addition, there are many concepts that are not traditionally thought of as being ‘Lean’, but have a strong relationship to it.
The classes covering those sorts of topics don’t tend to fit neatly into our other module groups. Our General Continuous Improvement Module Group provides a home for those training materials.
Customer Critical-to-Quality Metrics
This short module discusses the need to put tangible metrics in place to manage the processes that are “Critical to Quality”, as determined by customer requirements.
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