You’ve Confirmed Your Email Address, but Still Haven’t Gotten Your Content

Last updated by Jeff Hajek on February 28, 2019

If you did not receive the content you were expecting, please follow the troubleshooting steps below.

  1. Please check your spam or junk mail folders. If we ended up there, please add us to your address book and/or white list. You may have to contact IT support if you are using a company account. The content message will come from “364415@bizmailtoday.com on behalf of *Jeff Hajek* at Velaction <Info@Velaction.com>” or “364415@priorityoneemail.com on behalf of *Jeff Hajek* at Velaction <Info@Velaction.com>”.
  2. Please reconsider using free email services (Gmail, Hotmail, AOL, Yahoo, etc.). These services are often used as ‘throwaway’ accounts, and so block messages more aggressively than other systems. If you choose to use one of these services, please be patient. It can take some time (up to a half hour or more) to arrive.
  3. Sometimes the trouble is on our end. Our service boasts a 99%+ delivery rate, but with our large number of subscribers, many of you will fall into that last percent. If you’ve waited a bit and the message still hasn’t arrived, you can try subscribing again. You will probably not receive a new confirmation message, as that is only required once per account.
  4. If all else fails, please contact us. Our email address is customerservice@velaction.com.

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