One of the knocks against Lean and continuous improvement is that it treats people like robots. This is true only when it is poorly executed. Standard Work and other forms of standardization do require people to do work the same way every time.
The problem is that many leaders force standardization but go no further. In an organization with a good culture of improvement, teams are not only allowed but are encouraged and even required to improve their processes. In addition, great teams are given the skills and authority to make decisions in the absence of leadership.
ABOUT CONTINUOUS IMPROVEMENT TRANSFORMATION PRINCIPLES
CI Transformation Principles are the guiding rules that apply to all companies that are trying to make changes. They are similar to natural laws. Learn more about how principles guide your Lean journey in our entry on ‘Principles and Values.’