Action Date

Using an “action date” is a proactive approach to managing your workload.

Whenever a task is unfinished, there is a next step. Frequently, that step is passively managed. Usually this means waiting for something to happen to allow work to continue. It could be waiting for a part to arrive, or for a customer to call back, or something similar.

Rather than just leave things to chance, always assign an action date to a delayed task. An action date creates a sense of ownership and active management in people.