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The ‘3 reals’ tie closely to the concept of gemba. The term ‘3 reals’ simply means that you can’t learn about something unless you go to the point of impact and look at what is actually happening.
In Lean environments, using the ‘3 reals’ helps to avoid speculation. It also helps prevent prevent conflict. When a team goes to a place and everyone sees the same thing, there is less risk of bias and disagreement.
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