Thank you for purchasing a license for our Lean Office Flow Exercise. If you have not purchased a license already, please visit our Lean office simulation product page. In summary, there are three versions of license. A site license permits use of the training materials at a single physical address. Read more…
Starting anything new can be a challenge. It can be especially so at the beginning of a process improvement initiative. Whether the new methods come from Lean, Six Sigma, a hybrid of the two, or a homegrown philosophy, people have a natural resistance to change. And managing that resistance poorly Read more…
Over the years while I was working for other companies, I would sit down in the evening and take notes about what I learned during the day. Eventually, I compiled it into something of a personal guide I could reference. That guide subsequently formed the foundation for my lean dictionary. Read more…
I received a very interesting e-mail this morning from one of my readers regarding yesterday’s post on policy deployment. Here it is: Jeff: Have you started using some sort of speech-to-text software? There are several grammar/syntax errors in today’s post—and that’s unusual. As always, the post is full of good Read more…
Policy Deployment is the (usually) annual process of reviewing the strategic goals of an organization and aligning the company’s resources towards meeting those goals. Hoshin Kanri is the Japanese term that means roughly the same. The literal translation, like many foreign words, is open to interpretation, but many versions seem Read more…
One of the core tenets of continuous improvement is to work relentlessly to eliminate waste. But waste is a relative concept. Think about the accounting department in your company? Do you consider the credit checks they do to be value added? What about the IT department troubleshooting a systems problem? Read more…
Just a quick follow up about our webinar yesterday entitled “8 Ways to Create an Infrastructure that Supports Lean”. The webinar seemed to strike a chord with a lot of people, and we have gotten a lot of positive feedback about it. For your convenience, we have posted a recording Read more…